Shipping policy

1.1. Free Shipping

We are pleased to offer free worldwide shipping on all orders placed through our website, with no minimum purchase required. This means the total amount displayed at checkout already includes shipping costs, providing a transparent and hassle-free shopping experience for our customers.

Please note that, although shipping is free, customs duties or import taxes may apply, depending on the regulations of the destination country. Any additional charges, if incurred, are the sole responsibility of the customer.

1.2. Return and Refund Policy

As a newly launched store, we want to inform our customers that we do not accept returns or issue refunds, except in cases of damaged, defective, or incomplete products. We kindly ask for your understanding, as we are still in the process of growing and do not have the financial capacity to offer extensive refund policies at this time.

If the product arrives in inadequate condition, the customer may request an analysis. If a defect is confirmed, a full or partial refund or a replacement will be offered, depending on the situation.

If the customer wishes to return a product for any reason other than damage or defect, return shipping costs will be the customer's responsibility. In such cases, no refunds will be issued.

1.3. Final Considerations

Before completing your purchase, we ask that you review the product details, your shipping information, and our policies carefully. Impulse purchases can lead to dissatisfaction — so please only proceed with your purchase if you are completely certain about the item.

We emphasize that returns and refunds are subject to review and are not guaranteed, unless specified in the cases mentioned above. This policy helps us maintain free shipping and fair pricing while we establish our store in the global market.